Community guidelines for Acter
We as members, contributors, and leaders in Acter and on the Acter platform pledge to make participation in our community a harassment-free experience for everyone, regardless of age, body size, visible or invisible disability, ethnicity, sex characteristics, gender identity and expression, level of experience, education, socio-economic status, nationality, personal appearance, race, caste, color, religion, or sexual identity and orientation.
We pledge to act and interact in ways that contribute to an open, welcoming, diverse, inclusive, constructive, and healthy community.
Examples of behavior that contributes to a positive environment for our community include:
Demonstrating empathy and kindness toward other people
Being respectful of differing opinions, viewpoints, and experiences
Giving and gracefully accepting constructive feedback
Accepting responsibility and apologizing to those affected by our mistakes, and learning from the experience to avoid further harm
Focusing on what is best not just for us as individuals, but for the overall community
Examples of unacceptable behavior include:
The use of sexualized language or imagery, and sexual attention or advances of any kind
Trolling, insulting or derogatory comments, and personal or political attacks
Public or private harassment
Publishing others’ private information, such as a physical or email address, without their explicit permission
Other conduct which could reasonably be considered inappropriate in a professional setting
Community leaders are responsible for clarifying and enforcing our standards of acceptable behavior and will take appropriate and fair corrective action in response to any behavior that they deem inappropriate, threatening, offensive, or harmful.
Community leaders have the right and responsibility to remove, edit, or reject comments, commits, code, wiki edits, issues, and other contributions that are not aligned with this Code of Conduct, and will communicate reasons for moderation decisions when appropriate.
This Code of Conduct applies within all community spaces, and also applies when an individual is officially representing the community in public spaces. Examples of representing our community include using an official e-mail address, posting via an official social media account, or acting as an appointed representative at an online or offline event.
We encourage any community member to point to and use the code of conduct actively in their community and to consider if any additions are needed to ensure alignment with the community’s internal values and code of conduct.
Reporting an issue
Instances of abusive, harassing, or otherwise unacceptable behavior may be reported to the community leaders responsible for enforcement at [email protected]
Emil Vincentz and Janne Winther have access to the reports. If a report concerns either of them you can contact Anni Marquard at [email protected].
All complaints will be reviewed and investigated promptly and fairly. All community leaders are obligated to respect the privacy and security of the reporter of any incident. Anyone reporting is protected and considered anonymous to anyone but the recipients of the report (Janne and Emil at Acter).
When an issue is being reported the investigation process goes through the following steps.
Triage: we assess how urgent and harmful the report is and whether sufficient information is reported.
Categorization: we use the following categories and labels to address reports based on urgency. We prioritize in three categories, P1, P2 and P3.
P1 - urgent: the nature of this complaint is very serious and requires an immediate response (now, today).
P2 - important: the nature of the complaint is serious, but does not require immediate response (1-2 days).
P3 - minor: the nature of this complaint is minor; violations are clear, but no additional threat or risk is detected with delayed response.
Notes are made when the complaints and reports are managed. Certain notes are made as flags to increase attention. Some notes and flags are:
Flag - previous report: this person has reported before, and there may be additional context provided to this incident from others.
Flag - previously reported: this person has been reported, or received consequences in the past.
Note - more information required: there are more questions than answers in this report and we need more information to prioritize.
Community leaders will follow these Community Impact Guidelines in determining the consequences for any action they deem in violation of this Code of Conduct:
Community Impact: Use of inappropriate language or other behavior deemed unprofessional or unwelcome in the community.
Consequence: Moderation of the content of relevance on the platform. A private, written warning from community leaders, providing clarity around the nature of the violation and an explanation of why the behavior was inappropriate. A public apology may be requested.
Community Impact: A violation through a single incident or series of actions.
Consequence: A warning with consequences for continued behavior. No interaction with the people involved, including unsolicited interaction with those enforcing the Code of Conduct, for a specified period of time. This includes avoiding interactions in community spaces as well as external channels like social media. Violating these terms may lead to a temporary or permanent ban.
3. Temporary Ban
Community Impact: A serious violation of community standards, including sustained inappropriate behavior.
Consequence: A temporary ban from any sort of interaction or public communication with the community for a specified period of time. No public or private interaction with the people involved, including unsolicited interaction with those enforcing the Code of Conduct, is allowed during this period. Violating these terms may lead to a permanent ban.
4. Permanent Ban
Community Impact: Demonstrating a pattern of violation of community standards, including sustained inappropriate behavior, harassment of an individual, or aggression toward or disparagement of classes of individuals.
Consequence: A permanent ban from any sort of public interaction within the community.
Acter has added and tailored the template and guidelines available from Contributor Covenant. The template Code of Conduct is adapted from the Contributor Covenant,
version 2.1, available at https://www.contributor-covenant.org/version/2/1/code_of_conduct.html.
Community Impact Guidelines were inspired by Mozilla’s code of conduct enforcement ladder. For answers to common questions about this code of conduct, see the FAQ at
https://www.contributor-covenant.org/faq. Translations are available at
Read more about the process here: https://medium.com/mozilla-open-innovation/how-were-making-code-of-conduct-enforcement-real-and-scaling-it-3e382cf94415